ABSTRACT: A nine-step process was employed to organize DEIJA responses within a state agency. We used a Systems Approach to understand structures within the agency and crowd sourced creation of Guiding Star and Problem Statements to orient actions. Systems were broken down into five subject matter categories (staff composition and hiring, public perception and partnerships, training and education, employee engagement, and workplace rules, power and hierarchy). Nearstar (shorter term) objectives were established within each subject matter category. Recommendations were shared with each division (forestry, law, marketing, history, wildlife, fisheries, finance, executive) via a recommendations document. Division teams were asked to create strategic plans and report on metrics. The different sections within the agency are in varying levels of implementation but are making progress and generally orienting around shared goals and objectives.
